Company : Touch Online
Position : Call Center Execuive
Job Description :
>>> Answer incoming calls and responds to customer’s emails
>>> Management and resolve customer complaints
>>> Identify and escalate issues to concern departments
>>> Document all call information according to standard operating procedures
>>> Follow up customer calls where necessary
Educational Qualification : H.S.C / Degree
Exprience : Experience in Call Center
Computer Literacy : Proficient in Microsoft Office & Internet Browsing
Work Area : Halishahar, Chattogram.
Position : Field Service Technician
Job Description :
>>> Strong analytical & problem solving skill
>>> Excellent interpersonal & communication skill
>>> Excellent customer service skills
>>> Ability to be adaptive for shifting duty
Educational Qualification : H.S.C
Exprience : Experience in ISP will get Preference
Work Area : Agrabad/Bandor/Halishahar/GEC/City Gate
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Company : Touch Online
Position : Fiber Technician
Job Description :
>>> Point to point Fiber Optic cabling for new Connection or Transfer
>>> Ability to assist in the repair of fiber optic splices
>>> Troubleshoot system issues and provide resolution
Educational Qualification : Class-08 / S.S.C
Exprience : Experience in ISP will get Preference
Work Area : Agrabad/Bandor/Halishahar/GEC/City Gate