Company: Touch Online
Position: Call Center Executive

Job Description :
>>>     Answer incoming calls and responds to customer’s emails
>>>    Management and resolve customer complaints
>>>     Identify and escalate issues to concerned departments
>>>     Document all call information according to standard operating procedures
>>>    Follow up customer calls where necessary

Educational Qualification: H.S.C / Degree
Experience: Experience in Call Center
Computer Literacy: Proficient in Microsoft Office & Internet Browsing
Work Area: Halishahar, Chattogram.

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Company: Touch Online
Position: Field Service Technician

Job Description :
>>>    Strong analytical & problem solving skill
>>>    Excellent interpersonal & communication skill
>>>    Excellent customer service skills
>>>    Ability to be adaptive to shifting duty

Educational Qualification:  H.S.C
Experience: Experience in ISP will get a Preference
Work Area: Agrabad/Bandor/Halishahar/GEC/City Gate

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Company : Touch Online
Position : Fiber Technician

Job Description :
>>>    Point to point Fiber Optic cabling for new Connection or Transfer
>>>    Ability to assist in the repair of fiber optic splices
>>>    Troubleshoot system issues and provide resolution

Educational Qualification :  Class-08 / S.S.C
Exprience :        Experience in ISP will get Preference
Work Area :    Agrabad/Bandor/Halishahar/GEC/City Gate

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